Reliance Industries is preparing to introduce a 30-minute grocery delivery service through its retail subsidiary, JioMart, starting next month. This is a big step towards expedited commerce. The program will launch in seven or eight large cities, with intentions to spread to over 1,000 places in the future, according to a Times of India story.
To meet these quick delivery deadlines, Reliance Retail, the biggest grocery and retail chain in India, will make use of its vast network of over 3,500 locations. To guarantee on-time delivery, the business will work with its logistics subsidiary Grab and outside electric vehicle (EV) bike logistics partners rather than opening dark storefronts. This tactic builds on the successful 90-minute delivery service test program from the previous year.
With $5 billion in yearly sales, the fast commerce market, which is dominated by companies like Blinkit, Swiggy, and Zepto, is expanding quickly. Industry experts estimate that this market boom is happening four to five times faster than traditional e-commerce platforms. It is anticipated that rivalry will only get stronger with JioMart’s arrival.
JioMart’s move to expedited commerce is in line with its previous next-day delivery strategy. Product ratings and the “Buy Again” widget are two aspects of the new service that are intended to improve the purchasing experience for customers. Although groceries will be the primary focus at first, JioMart intends to expand its fast delivery services to other categories like apparel and electronics.
Reliance Retail reported a 17.8% growth in gross revenue to over Rs 3 trillion in the fiscal year 2024 (FY24), demonstrating strong performance. Earnings before interest, tax, depreciation, and amortization (EBITDA) for the company increased by 28.5% year over year to Rs 23,040 crore. Year over year, the seller base increased by 94% and live selection by 32%.
Reliance Retail prioritizes investments in omni-channel capabilities and supply chain infrastructure as a means of expanding its reach into Tier-II towns and beyond. It is anticipated that JioMart’s competitiveness in the rapid commerce industry will be further strengthened by this strategic focus.
Reliance Retail’s decision to enter the fast commerce market is indicative of its dedication to changing with the retail industry. JioMart wants to provide its consumers with a seamless and effective shopping experience, thus it has integrated cutting-edge logistics and technology. As the business grows, it aims to revolutionize grocery shopping in India by establishing new benchmarks for speed and convenience.
In brief:
Next month, JioMart, a subsidiary of Reliance, owned by Mukesh Ambani, will introduce a 30-minute grocery delivery service in several major Indian cities. JioMart intends to improve the rapid commerce industry by leveraging its broad network of 3,500 stores and logistical relationships. It will likely start with food and then move into electronics and apparel. This action is expected to increase competition in a market that is presently dominated by Zepto, Blinkit, and Swiggy.